Family PACT COVID-19 Updates

To protect the public’s health and implement timely aggressive strategies that create social distance and help slow the rate of transmission of COVID-19, all Family PACT program related gatherings across the state of California will be placed on hold until further notice. We will continue to monitor this pandemic and keep everyone informed on a regular basis. We thank all of the health professionals working through this pandemic and our hearts go out to those affected by the virus.

In collaboration with State and federal officials, DHCS is working with our program partners to ensure Medi-Cal beneficiaries have access to medically necessary COVID 19 testing and care.

COVID-19 Vaccine Administration Claims Update

“Providers Holding Submissions of Claims for COVID-19 Vaccine Administration May Now Submit” article published in the News area and on the COVID-19 Medi-Cal Response page of the Medi-Cal website.

“COVID-19 Vaccine Administration: Specific Groups Advised to Hold Claim Submission” article updated in the News area of the Medi-Cal website.

COVID-19 Vaccine Patient Education Materials

COVID-19 Vaccine FAQ (pocket card)

COVID-19 Vaccine FAQ for Parents (pocket card)

COVID-19 Care and Vaccine Access

In response to concerns of access barriers some immigrants are facing regarding documentation requests prior to receiving COVID-19 vaccination, and individuals inappropriately being sent bills for COVID-19 vaccine fees, HRSA developed two fact sheets to help both patients and providers better understand their rights and responsibilities regarding access to COVID-19 vaccines. The COVID-19 vaccines are free to all individuals living in the United States and these resources will help to empower patients and educate providers on this fact.

Client Fact Sheet English | Client Fact Sheet Spanish
Provider Fact Sheet English | Provider Fact Sheet Spanish

Additional Information for Family PACT Providers on Utilization Management during Coronavirus (COVID-19)

Utilization limits on quantity, frequency, and duration of Family PACT covered medications dispensed to Family PACT clients may be waived by means of an approved Treatment Authorization Request (TAR) if there is a documented medical necessity to do so. Pharmacies are advised to incorporate the statement “Patient impacted by COVID-19” within the Miscellaneous Information field on the TAR.

Information on Coronavirus (COVID-19) for Family PACT Providers

The Department of Health Care Services (DHCS) continues to closely monitor the emerging COVID-19 situation, and encourages Family PACT providers to stay updated on COVID-19 developments. As the number of confirmed COVID-19 cases in California rises, it is critical that Family PACT providers assess their office policies and follow recommended safety procedures and protocols from the federal Centers for Disease Control and Prevention (CDC) and California Department of Public Health (CDPH) to help prevent spread of the virus.