Contact Us

Family PACT Program Assistance

For information regarding the Family PACT Program regard program information, client questions, provider questions, and provider claim denials, contact:

Phone: 916-650-0414


*Note: Please use the Family PACT email for all program-related questions.

Department of Health Care Services logo

Office of Family Planning – Provider Assistance

For information regarding the Family PACT Provider Enrollment ProcessFamily Planning Learning Management System (LMS), Stakeholder Inquiries and the DHCS Stakeholder Website Page, contact:

Phone: 916-650-0414

Fax: 916-440-5634



– To ensure that the Office of Family Planning emails are not filtered into your “junk” or “bulk” folder, please add us to your list of trusted senders.

– Please use the Inquiry Form for all Family PACT provider enrollment and orientation questions.

Family PACT Warehouse

For information on Client Education Materials, order status, and Order Form, contact:

Phone: 916-650-0414

Fax: 916-440-5656


Medi-Cal logo

Medi-Cal Provider Enrollment

For information regarding document request updates and provider enrollment status, contact:

Phone: 916-323-1945

Email: PEDDocRequestEmail:

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Conduent State Healthcare, LLC

Regional Representatives – For questions and concerns regarding Billing and Coding Training, HAP Card Ordering, Billing and Coding Questions, and Provider Claim Denials, contact:

Phone: 800-541-5555