Family PACT

Family Planning, Access, Care, and Treatment

Providing comprehensive family planning services to eligible California residents


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Am I Eligible for Family PACT?

Family PACT covers the family planning needs of California residents who are low income and who have no other source of coverage. Learn if you are eligible for Family PACT.

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Birth Control Methods

Learn about the birth control methods covered by the Family PACT Program.

News and Updates

Family PACT Provider Enrollment and Responsibilities Policy Updated

Effective July 16, 2024, the Department of Health Care Services has updated the Family Planning, Access, Care, and Treatment (Family PACT) Program’s provider enrollment and responsibilities policy with respect to Site Certifiers role and responsibilities and the Provider Orientation and required trainings for Site Certifiers and practitioners.

Additional information about Provider Enrollment and Responsibilities is available on the Family PACT Provider Enrollment webpage and in the Family PACT Policies, Procedures and Billing Instructions (PPBI) Manual, Provider Enrollment and Responsibilities section.

Family PACT Provider Enrollment and Responsibilities Policy Updated

Effective April 15, 2024, DHCS has expanded the clinicians eligible to be a Family Planning, Access, Care, and Treatment (Family PACT) Program site certifier to include Physician Assistants and has made updates to the required provider training requirements.

Additional information about Provider Enrollment and Responsibilities is available on the Family PACT Provider Enrollment webpage and in the Family PACT Policies, Procedures and Billing Instructions (PPBI) Manual, Provider Enrollment and Responsibilities section

Family PACT Program Update: 2024 Income Eligibility Guidelines

Effective for dates of service on or after April 1, 2024, providers are to use the following income guidelines when determining recipient eligibility for the Family PACT Program.

Federal Income Guidelines

200 Percent of Poverty by Family Size

Effective April 1, 2024

Number of Persons in Family/Household Monthly Income Annual Income
1 $2,510 $30,120
2 $3,407 $40,880
3 $4,303 $51,640
4 $5,200 $62,400
5 $6,097 $73,160
6 $6,993 $83,920
7 $7,890 $94,680
8 $8,787 $105,440
For each additional member, add: $897 $10,760
Opill® Available Over-the-Counter under Medi-Cal Rx Prescription

The Department of Health Care Services (DHCS) would like to inform pharmacy providers and prescribers about the addition of over-the-counter (OTC) oral contraceptive, Opill® (norgestrel 0.075 mg). This update will be reflected in the April 1, 2024, publication of the Medi-Cal Rx Family PACT Pharmacy Formulary.

Please refer to the Medi-Cal Pharmacy Bulletin for additional information.

Department of Health Care Services Expands Adult Full Scope Medi-Cal for Qualifying Individuals Ages 26 through 49

Medi-Cal is changing its rules so more people can get covered. Starting January 1, 2024, more adults will be eligible for full Medi-Cal benefits. Immigration status doesn’t matter. Even if you’ve been denied full Medi-Cal recently, you could be eligible now. Learn more about the rule changes and apply today at!

Family PACT Teleheath Policy Update

The Department of Health Care Services (DHCS) published revisions to the telehealth policy for the Family PACT Program.

The policy has been updated to include:

  • Patient Choice of Telehealth Modality; and
  • Right to In-Person Services

Providers who offer Family PACT covered benefits and services via telehealth modalities must offer Family PACT clients the choice between telehealth modalities and the ability to opt for in-person services, if desired or clinically appropriate. These options ensure that Family PACT clients can select the most suitable modality for accessing their Family PACT benefits and services based upon individualized preferences, needs and circumstances. For more information, please review the Family PACT Program’s Policies, Procedures and Billing Instructions (PPBI) manual, Benefits: Clinical Services Overview section.

Transition to New CalHEERS Family PACT Portal – January 2025

The Family PACT client eligibility and enrollment transaction services will transition from the Health Access Programs Client Eligibility System to the California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS), Family PACT portal in early 2025. Updates regarding the implementation of CalHEERS Family PACT portal will be published in future bulletins.

Non-Billing for One Year

The Office of Family Planning would like to remind providers that per California Welfare and Institutions Code (W&I Code) section 24005, subdivision (i)(3): “The department shall deactivate,… the provider numbers used by a provider to obtain reimbursement from the program when… a provider has not submitted a claim for reimbursement from the program for one year…” Beginning in September, letters will be mailed to providers who did not submit a claim for reimbursement from the Program from January 1, 2022 through July 1, 2023, to notify them of their impending deactivation from the Family PACT Program for non-billing. Providers receiving these letters will have 30 days to respond prior to being deactivated from the Family PACT Program.

Family PACT Program Regulations

DHCS anticipates that proposed Family PACT regulations will be on the rulemaking calendar for 2025. For more information on the DHCS rulemaking process, please visit the DHCS’ Office of Regulations webpage.

California's Reproductive Health Access Demonstration (CalRHAD)

On June 8, DHCS submitted a new demonstration project under Section 1115 of the Social Security Act, entitled California’s Reproductive Health Access Demonstration (CalRHAD), to the Centers for Medicare & Medicaid Services. This demonstration will play a key role in advancing California’s progress in providing access to comprehensive sexual and reproductive health services for individuals enrolled in Medi-Cal and other individuals who need access to quality, affordable care.

Visit DHCS CalRHAD Webpage for more information.

Keeping Your Community Covered

Implementing the Next Steps for the End of the Continuous Coverage Requirement

The COVID-19 public health emergency ended, and about 15 million Medi-Cal members will need to renew their Medi-Cal during the next year. DHCS’ top goal is to minimize Medi-Cal member burden and support continuity of coverage and access to equitable, coordinated care.

How You as a Community Member Can Help

  1.  Sign up and Become a DHCS Coverage AmbassadorAS a DHCS coverage Ambassador, you and/or your organization are committing outreach to Medi-Cal members in culturally and linguistically appropriate ways. DHCS will provide resources to help connect Medi-Cal members in your community with targeted and impactful information. You will be empowered to:
    • Educate: Raise awareness of actions Medi-Cal members need to take, and when they need to take them to maintain coverage.
    • Engage: Provide community partners with the necessary tools/resources for reaching members. When requested, provide feedback on outreach materials and Medi-Cal member notifications.
    • Provide Consistency: Create a consistent voice across community partners, one message that alleviates confusion among Medi-Cal members.
  2. Raise Awareness and Keep Your Community CoveredIf you cannot commit to being a DHCS Coverage Ambassador, you can still use and share the resources we have created to inform Medi-Cal members about the eligibility renewal process.

For more information, visit DHCS website.

Upcoming Trainings and Events


Provider Orientations

Upcoming orientations:

  • October 10, 2024
  • December 12, 2024

Visit the Online Training Center webpage for registration information.


Check back for upcoming webinars.

You can view our archived webinars here.