
Family Planning, Access, Care, and Treatment Program
Family PACT
Providing comprehensive family planning services to eligible California residents since 1997
Providers
Clients
News and Updates
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Medi-Cal News: REMS Certification and Provider Training Required to Administer Nexplanon
On July 24, 2026, the article titled “REMS Certification and Provider Training Required to Administer Nexplanon” was posted to the Medi-Cal News area on the Medi-Cal Provider website. Summary: Effective January 16, 2026, the U.S. Food and Drug Administration (FDA) has approved the Supplemental New Drug Application (sNDA) for Nexplanon® (68 mg etonogestrel implant), extending its approved use from three years…
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Planned Family PACT Portal Production Outage: July 26-27, 2026
The Department of Health Care Services (DHCS) will perform a system update to the Family PACT Portal beginning at 12:00 a.m. on Sunday, July 26 through Monday, July 27, 2026, at 6 a.m. During this time, the Family PACT Portal will be unavailable to clients, providers, and DHCS staff. Providers affected by this outage should…
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Family PACT Policy Updates and Clarifications
As announced in the July 2026 DHCS Bulletin, effective July 1, 2026, the Office of Family Planning (OFP) has updated the Family PACT Policies, Procedures, and Billing Instructions (PPBI) Manual regarding required trainings, contraceptive requirements, and non-physician medical practitioners. Required Training Update Course Catalog Updates Contraceptive Requirement Clarifications Non-Physician Medical Practitioners (NMPs) Update
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Family PACT Telehealth Policy Update
The Department of Health Care Services (DHCS) published revisions to the telehealth policy for the Family PACT Program. The policy has been updated to include: Providers who offer Family PACT covered benefits and services via telehealth modalities must offer Family PACT clients the choice between telehealth modalities and the ability to opt for in-person services,…
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FDA Approves Updated Nexplanon Label and Launches New REMS
Effective January 16, 2026, the U.S. Food and Drug Administration (FDA) has approved the Supplemental New Drug Application (sNDA) for Nexplanon (68 mg etonogestrel implant), extending its approved use from 3 years to up to 5 years for pregnancy prevention. All clinicians performing Nexplanon insertions or removals must now complete FDA-required Risk Evaluation and Mitigation Strategy (REMS) certification.…
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Action Required: Reaffirm Client Eligibility at Every Visit Using the Family PACT Portal
Providers are required to reaffirm client eligibility during each visit to confirm a client’s current eligibility status has not changed, as stated in the Family PACT Policies, Procedures and Billing Instructions Manual (PPBI); Client Eligibility (client elig) section. Follow these steps to reaffirm client eligibility on the Family PACT Portal.
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DHCS 4475 Update
On February 10, 2026, the Department of Health Care Services (DHCS) Office of Family Planning published the updated version of the Site Certifier for Multiple Service Locations Declaration (DHCS 4475). This form is used to request DHCS approval for one site certifier to oversee up to 10 service locations for designated clinic types specified in the Provider…
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One Site Certifier for Multiple Service Locations Update
On October 16, 2025, the Department of Health Care Services published updated policy to the Family Planning, Access, Care, and Treatment (Family PACT) program implementing Senate Bill 1131, allowing one site certifier to oversee up to ten service locations for the designated clinic types specified in Family PACT Policies, Procedures, and Billing Instructions Manual, Provider Enrollment and…
Upcoming Trainings and Events

Provider Orientations
Upcoming orientations:
- August 13, 2026
- October 8, 2026
- December 10, 2026
Visit the Online Training Center webpage for registration information.

