News and Updates Archive

The Department of Health Care Services (DHCS) will perform a system update to the Family PACT Portal beginning at 8:00 p.m. on Friday, September 18 through Sunday, September 20, 2026, at 4 p.m. During this time, the Family PACT Portal will be unavailable to clients, providers, and DHCS staff. Providers affected by this outage should…

To ensure providers receive the most current training and resources to support Family PACT service provision and program integrity, the Office of Family Planning (OFP) is announcing several important updates to the Family PACT training catalog. Updates effective September 14, 2026: Family PACT Program Overview Course The Family PACT Program Overview training course has been fully refreshed…

The Department of Health Care Services (DHCS) will perform a system update to the Family PACT Portal beginning at 11:00 p.m. on Saturday, September 5 through Sunday, September 6, 2026, at 12 p.m. During this time, the Family PACT Portal will be unavailable to clients, providers, and DHCS staff. Providers affected by this outage should…

On July 24, 2026, the article titled “REMS Certification and Provider Training Required to Administer Nexplanon” was posted to the Medi-Cal News area on the Medi-Cal Provider website. Summary:  Effective January 16, 2026, the U.S. Food and Drug Administration (FDA) has approved the Supplemental New Drug Application (sNDA) for Nexplanon® (68 mg etonogestrel implant), extending its approved use from three years…

The Department of Health Care Services (DHCS) will perform a system update to the Family PACT Portal beginning at 12:00 a.m. on Sunday, July 26 through Monday, July 27, 2026, at 6 a.m. During this time, the Family PACT Portal will be unavailable to clients, providers, and DHCS staff. Providers affected by this outage should…

As announced in the July 2026 DHCS Bulletin, effective July 1, 2026, the Office of Family Planning (OFP) has updated the Family PACT Policies, Procedures, and Billing Instructions (PPBI) Manual regarding required trainings, contraceptive requirements, and non-physician medical practitioners. Required Training Update Course Catalog Updates Contraceptive Requirement Clarifications Non-Physician Medical Practitioners (NMPs) Update

The Department of Health Care Services (DHCS) published revisions to the telehealth policy for the Family PACT Program. The policy has been updated to include: Providers who offer Family PACT covered benefits and services via telehealth modalities must offer Family PACT clients the choice between telehealth modalities and the ability to opt for in-person services,…