Upcoming Training Events
Family PACT Provider Orientation
The Provider Orientation is a live session conducted over Zoom where providers will learn how to successfully implement the Family PACT Program and its requirements into their practice. The Provider Orientation session is a requirement for all site certifiers and must be completed prior to submitting a Family PACT enrollment or recertification application. Only site certifiers (medical directors, physicians, physician assistants, certified nurse practitioners, or certified nurse midwives) who are responsible for overseeing the family planning services rendered at the service site should attend. Attendees are eligible for 1.5 CME credits.
Upcoming Dates:
– August 13, 2026
– October 8, 2026
– December 10, 2026
Time: 8:30 a.m. – 10:30 a.m.
View and register for upcoming Provider Orientations.
August 2026 Medi-Cal Provider Event: In-Person Training Event
The Medi-Cal Outreach and Education team and the Department of Health Care Services (DHCS) will be conducting an in-person training event on August 11, 2026.
In-person training events offer basic and advanced billing courses for various provider types. These events will be conducted at different intervals throughout the year within California and offer billing assistance at no cost in the Claims Assistance Room (CAR). Providers are encouraged to bring their more complex billing issues and receive individual assistance from a Regional Representative.
Registration begins at 8:00 a.m., with training sessions beginning at 9:00 a.m., at the following location:
Hilton
633 E. Cabrillo Boulevard
Santa Barbara, CA 93103
The following courses will be offered at this training event:
- Member Eligibility
- Community Based Organization (CBO) and Local Health Jurisdiction (LHJ)
- Claims Follow-up
- Introduction to Medi-Cal 101
- Remittance Advice Details (RAD)
- Medi-Cal Resources 102
- Outpatient Services Common Denials
- CCS/GHPP
- Inpatient Services Common Denials
- Family PACT Billing
Seating is limited. Providers who are interested in attending must register through the Medi-Cal Learning Portal Event Calendar before Monday, August 10, 2026, at 11:59 p.m.
Free parking is available at this location. Wi-Fi will not be provided.
Reminder: First time users must complete a one-time registration. View a short video with directions on how to register for the session on the Medi-Cal Learning Portal in the Provider Training Events section.
For additional assistance, contact the Telephone Service Center (TSC) at 1-800-541-5555.
September 2026 Medi-Cal Provider Event: In-Person Training Event
The Medi-Cal Outreach and Education team and the Department of Health Care Services (DHCS) will be conducting an in-person training event on September 16, 2026, in Northern California.
In-person training events offer basic and advanced billing courses for various provider types. These events will be conducted at different intervals throughout the year within California and offer billing assistance at no cost in the Claims Assistance Room (CAR). Providers are encouraged to bring their more complex billing issues and receive individual assistance from a Regional Representative.
Registration begins at 8:00 a.m., with training sessions beginning at 9:00 a.m., at the following location:
Double Tree by Hilton
1150 Ninth Street
Modesto, CA 95354
The following courses will be offered at this training event:
- CMS-1500 Claim Form Completion
- Hospice
- Claims Follow-up
- Outpatient Services Common Denials
- UB-04 Inpatient Claim Form Completion
- Family PACT Billing
- Member Eligibility
- Remittance Advice Details (RAD)
- Community Based Organization (CBO) and Local Health Jurisdiction (LHJ)
- Long Term Care (LTC) UB-04 Claim Completion
Seating is limited. Providers who are interested in attending must register through the Medi-Cal Learning Portal Event Calendar before Monday, September 14, 2026, at 11:59 p.m.
Free parking is available at this location. Wi-Fi will not be provided.
Reminder: First time users must complete a one-time registration. View a short video with directions on how to register for the session on the Medi-Cal Learning Portal in the Provider Training Events section.
For additional assistance, contact the Telephone Service Center (TSC) at 1-800-541-5555.
Online Webinar – PAVE 101 Training
The PAVE portal is the Provider Enrollment Division’s (PED) web-based application designed to simplify and accelerate enrollment processes. PED hosts monthly provider Q&A webinars.
You can also access the training slides from PAVE 101, an introductory training course that covered common questions PED has received about PAVE.