Providing Family PACT Services During COVID-19 Part 2: Understanding Benefit Changes

September 17, 2020


The ongoing COVID-19 public health emergency has caused a shift from providing exclusively in-person services to a combination of remote and in-person visits, referred to as “hybrid visits”. This webinar will provide an update of how Family PACT services (client encounters) have changed since March, 2020, focusing on the Medi-Cal/Family PACT policy for telephonic-only remote visits. A series of case studies will be presented including contraceptive visits, evaluation of genital tract infections, well person visits, and a colposcopy visit, with an emphasis on coding and billing Family PACT. There will be ample time for you to ask questions about both clinical issues and Family PACT coding and billing policies.


Michael Policar, MD, MPH
Professor Emeritus, UCSF
Senior Medical Advisor, CAPTC and California OFP
Clinical Fellow, NFPRHA