Family Planning, Access, Care, and Treatment Program
Family PACT
Providing comprehensive family planning services to eligible California residents since 1997
ATTENTION Family PACT Providers: The Family PACT application will be migrating from the Medi-Cal Providers website to the CalHEERS Family PACT portal on January 13, 2025. The Health Access Programs Client Eligibility System will be disabled on February 3, 2025; after that date all Family PACT client enrollment, changes, and deactivations will be completed exclusively through the CalHEERS Family PACT portal.
For existing users to access the new portal, users will need the most current site certifier contact information in PAVE to receive the login credentials. If Providers do not have a site certifier in PAVE, email the site certifier information (NPI, first and last name, email address) to providerservices@dhcs.ca.gov by December 13, 2025. For more information, check the News and Updates section below or the Family PACT Portal Resources.
Providers
Clients
News and Updates
OpillĀ® Available Over-the-Counter under Medi-Cal Rx Prescription
The Department of Health Care Services (DHCS) would like to inform pharmacy providers and prescribers about the addition of over-the-counter (OTC) oral contraceptive, OpillĀ® (norgestrel 0.075 mg). This update will be reflected in the April 1, 2024, publication of the Medi-Cal Rx Family PACT Pharmacy Formulary.
Please refer to the Medi-Cal Pharmacy Bulletin for additional information.
Transition to New CalHEERS Family PACT Portal – January 2025
The Family PACT client eligibility and enrollment transaction services will transition from the Health Access Programs Client Eligibility System to the California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS), Family PACT portal in early 2025. Updates regarding the implementation of CalHEERS Family PACT portal will be published in future bulletins.
Family PACT Program Regulations
DHCS anticipates that proposed Family PACT regulations will be on the rulemaking calendar for 2025. For more information on the DHCS rulemaking process, please visit the DHCS’ Office of Regulations webpage.
Upcoming Trainings and Events
Provider Orientations
Upcoming orientations:
- February 13, 2025
- April 10, 2025
Visit the Online Training Center webpage for registration information.
IUD & Implant Trainings
Upcoming training event:
- February 19, 2025
Visit the Online Training Center webpage for registration information.