Upcoming Events

From Consent to Confidence: Best Practices for Working With Youth During Their Family Planning Visits

This webinar will explore best practices for working with adolescents and young adults, considering issues of minor consent and confidentiality, sexual and reproductive health, and youth autonomy in navigating the health care system. We will focus on how to best prepare youth to begin the lifelong journey of managing their health care needs.

• Thursday, October 30, 2025
• 12 p.m. to 1:30 p.m.
• Register here

IUD & Contraceptive Implant Training

Join us October 15-17 for a FREE three-day training series where providers build skills and confidence in intrauterine device (IUD) and contraceptive implant services. Participants will earn Continuing Medical Education (CME) credits through expert clinical instruction and hands-on practice designed to expand access to long-acting reversible contraception (LARC) across California.

Choose from IUD & Implant Training on October 15-16 (same training offered twice, with optional hands-on skills lab) or an Implant-Only Training on October 17. All trainings will be held in Sacramento, CA.

Upcoming Dates:
– October 15, 2025 (IUD & Contraceptive Implant Placement Training)
– October 16, 2025 (IUD & Contraceptive Implant Placement Training
– October 17, 2025 (Contraceptive Implant-Only Placement Training)

REGISTER HERE

Family PACT Provider Orientation

The Provider Orientation is a live session conducted over Zoom where providers will learn how to successfully implement the Family PACT Program and its requirements into their practice. The Provider Orientation session is a requirement for all site certifiers and must be completed prior to submitting a Family PACT enrollment or recertification application. Only site certifiers (medical directors, physicians, physician assistants, certified nurse practitioners, or certified nurse midwives) who are responsible for overseeing the family planning services rendered at the service site should attend.

Upcoming Dates:
– October 9, 2025
– December 11, 2025
Time: 8:30 am – 11:30 am
View and register for upcoming Provider Orientations.

October Medi-Cal In-Person Training Event

The Medi-Cal Outreach and Education team and the Department of Health Care Services (DHCS) are pleased to announce an in-person training event on October 15, 2025, in Northern California.

The in-person training events offer basic and advanced billing courses for various provider types. These events will be conducted at different intervals throughout the year within California and offer billing assistance at no cost in the Claims Assistance Room (CAR). Providers are encouraged to bring their more complex billing issues and receive individual assistance from a Regional Representative.

Registration begins at 8 a.m., with training sessions beginning at 9 a.m., at the following location:

Red Lion Hotel
1830 Hilltop Drive
Redding, CA 96002

The following courses will be offered at this training event:

• Member Eligibility
• LTC UB-04 Claim Completion
• eTAR Basics
• Federally Qualified Health Centers (FQHC)/Rural Health Clinics (RHC)
• CMS-1500 Claim Form Completion
• Family PACT Billing
• UB-04 Outpatient Claim Form Completion
• Every Woman Counts (EWC)
• Claims Follow-Up
• Tribal FQHC/IHS/MOA

Seating is limited. Providers who are interested in attending must register through the Medi-Cal Learning Portal Event Calendar before Monday, October 13, 2025, at 11:59 p.m.

Free parking is available at this location. Wi-Fi will not be provided.

Reminder: First time users must complete a one-time registration. View a short video with directions on how to register for the session on the Medi-Cal Learning Portal in the Provider Training Events section.

For additional assistance, contact the Telephone Service Center (TSC) at 1-800-541-5555.

October Family PACT Live Training Webinar

Medi-Cal’s Outreach and Education team and the Department of Health Care Services (DHCS) are offering a live training webinar on Family Planning, Access, Care, and Treatment (Family PACT) billing.

The webinar will be presented on Tuesday, October 21, 2025, from 10 to 11:30 am.

Providers must register for the webinar through the Family PACT Billing Live Webinar web page of the Medi-Cal Learning Portal (MLP) and select the session they plan to attend to ensure enrollment. The links above will take providers directly to the MLP enrollment page for each webinar.

Note: To view the webinar, providers must have internet access and a user profile in the MLP. Google Chrome is the recommended web browser for the MLP. Detailed instructions about the registration process and accessing webinar classes are available on the Outreach & Education page of the Medi-Cal Providers website.

For additional assistance, contact the Telephone Service Center (TSC) at 1-800-541-5555.

Additional Provider Live Training Webinars for 2025

On November 22, 2024, category-specific webinar trainings for 2025 were announced in the article titled, “Medi-Cal Provider Live Training Webinars for 2025.” The Medi-Cal Outreach and Education team and the Department of Health Care Services (DHCS) are offering additional category-specific live webinar sessions throughout 2025. The schedule for the additional webinars is as follows:

Providers must register through the Medi-Cal Learning Portal (MLP) Event Calendar.

To view the webinars, providers must have internet access and a user profile in the MLP.

Note: Google Chrome is the recommended web browser for the MLP.

Detailed instructions about the registration process and how to access webinar classes are available on the Outreach & Education page of the Medi-Cal Provider website.

For additional assistance, contact the Telephone Service Center (TSC) at 1-800-541-5555.