Site Certifier Resources
The Provider portal enables Family PACT provider site certifiers and provider staff to efficiently enroll, recertify, and update information for clients.
Site Certifier Portal Training
Course format: Self-paced e-learning
Required module training: 26 minutes
– Module 2: Site Certifier Account Creation (required)
– Module 8: Client Management & Client Details (required)
– Module 9: Access Management Dashboard (required)
– Module 10: Report A Change (RAC), Recertify, Reapply, or Discontinue a Client (required)
– All other modules are optional
Comprehensive course completion time: 48 minutes
Job Aids
- Job Aid – Account Settings
- Job Aid – Client Application
- Job Aid – Client Case History
- Job Aid – Client Dashboard
- Job Aid – Client Management Pages
- Job Aid – Client Pre-Application and Account Creation
- Job Aid – Global Header
- Job Aid – Logging into Family PACT Portal
- Job Aid – Report A Change (RAC), Recertify, Reapply, & Discontinue
- Job Aid – Site Certifier Account Creation
- Job Aid – Access Management Dashboard