Site Certifier Resources
The Provider portal enables Family PACT provider site certifiers and provider staff to efficiently enroll, recertify, and update information for clients.
Site Certifier Portal Training
Course format: Self-paced e-learning
Required module training: 22 minutes
– Module 1: Scenario 1 (required)
– Module 5: Scenario 1 (required)
– All other modules are optional
Comprehensive course completion time: 120 minutes
Job Aids
- Job Aid – Account Settings
- Job Aid – Client Application
- Job Aid – Client Case History
- Job Aid – Client Dashboard
- Job Aid – Client Management Pages
- Job Aid – Client Pre-Application and Account Creation
- Job Aid – Global Header
- Job Aid – Logging into Family PACT Portal
- Job Aid – Report A Change (RAC), Recertify, Reapply, & Discontinue
- Job Aid – Site Certifier and Provider Staff Account Creation
- Job Aid – Site Certifier Dashboard