The Provider portal enables Family PACT provider site certifiers and provider staff to efficiently enroll, recertify, and update information for clients.

Job Aids

The following Family PACT Portal Job Aids have been developed to guide Site Certifiers, Provider Staff, and Clients through key processes in the Family PACT Portal.

Job Aid	Site Certifier	Provider Staff	Client
Job Aid – Account Settings	✓	✓	✓
Job Aid – Client Application	✓	✓
Job Aid – Client Case History	✓	✓	✓
Job Aid – Client Dashboard	✓	✓
Job Aid – Client Management Pages	✓	✓
Job Aid – Client Pre-Application and Account Creation	✓	✓	✓
Job Aid – Global Header	✓	✓
Job Aid – Logging into Family PACT Portal	✓	✓
Job Aid – Report A Change (RAC), Recertify, Reapply, & Discontinue	✓	✓
Job Aid – Site Certifier Account Creation	✓
Job Aid – Provider Staff Account Creation		✓
Job Aid – Access Management Dashboard	✓	✓